Life insurance leads refer to potential clients who are likely to purchase life insurance policies in the near or distant future. Generating life insurance leads has been quite challenging for insurance agents
despite an improvement in market penetration in India compared to earlier years. At present, the penetration level is 3 percent, which is higher than the non-life insurance penetration level.
How to generate life insurance leads in India?
A life insurance policy ensures the policyholder has sufficient funds to meet life goals, provides financial security, and provides tax benefits. Life insurance agents sell all sorts of life insurance policies to families, individuals, and businesses, but it all starts with generating a lead. Various methods of generating life insurance lead sources exist in India, such as creating valuable content, expanding social media presence, building a referral program, and so on.
Issues faced while generating leads for selling life insurance
Life insurance agents have a tough time generating life insurance leads due to the following challenges in India.
- Access to high-quality leads - Agents are unable to get access to high-quality leads, even though there are many potential leads available. This is due to many factors. Firstly, agents are unwilling, due to financial constraints, to use technology that will enable them to find leads that matter. Secondly, due to the concentrated life insurance market in India, it becomes difficult for agents to get quality leads. Thirdly, despite the numerous advantages of life insurance, people do not show interest because it is not mandatory by law.
- Finding strategies to generate leads - Strategies and tactics are required before good leads can be generated in the life insurance sector. Agents often struggle to find the right strategies that will work for them. Instead, they use the tried and tested methods that no longer work with the newer generation. This lack of understanding makes it difficult for them to generate leads in life insurance. Without a strategy in place, agents are shooting in the dark.
- Shared leads mean higher competition - Oftentimes, agents end up in a shared leads scenario, which means a higher level of competition among insurance companies and ultimately agents. As agents fight over that one client, they may miss out on other potential clients who may bring more value to them. This is often a big challenge for agents, especially in the Indian demographic, where not much of the population is willing to purchase a life insurance policy.
- Measuring lead generation success - Measuring the success of lead generation is another issue that Indian insurance agents face. If lead generation is not measured, the agents will not understand how successful they are with a particular set of strategies. Additionally, documenting the success of generating leads is just as important. These are often ignored aspects of lead generation that cause problems for agents and make it harder for them to get the right leads.
- Inevitable digital shift dilemma - Generating leads does not happen with a single formula that works for all. Instead, different methods are required depending on the target niche. Today, a digital shift is required by agents to ensure they can harness the power of software technologies. As most agents are used to traditional methods of generating leads, it has become difficult for them to make the digital shift. Without a digital shift, they miss out on quality leads.
- Funding lead generation-related activities - Lead generation activities take up time and cost, depending on the quality of the lead. Agents, especially independent ones, often do not have the funds to generate quality leads. Regardless of which method they use, they will be required to fund the lead generation activities. This is often a roadblock for several agents who are hindered due to a lack of funds and are unable to generate leads of value.
- Changing needs -Priorities among people are changing, and millennials are determined to stand their ground, which makes them one of the toughest people to sell life insurance to. Despite the benefits of life insurance, many people believe they will be wasting their precious time and money if they purchase a life insurance policy. It is difficult for agents to quickly adapt to the changing demographics and sell in a way that resonates with people.
Ways to generate leads for life insurance sales
Before selling life insurance policies, you need to have life insurance leads. Here are some of the top ways to generate them.
1. Tap Into Your Personal Network
Your first and strongest lead source is your family, friends, and acquaintances.
- Talk about life insurance casually in social gatherings.
- Share real-life examples of how insurance helped someone financially.
- Ask them to refer you to colleagues or relatives.
In India, trust works better than any digital ad.
2. Leverage WhatsApp Smartly
Most Indians are active on WhatsApp, making it a free and powerful lead tool.
- Create small informative posts (like “5 reasons to buy term insurance at 25”).
- Share them in WhatsApp groups or status updates.
- Send personalized festival or tax-season greetings with an insurance message.
3. Use Social Media – Without Paid Ads
You don’t need a professional website. Instead, create a simple Facebook Page or Instagram profile.
- Post simple graphics or short videos explaining insurance benefits.
- Share customer testimonials or claim settlement stories.
- Join local Facebook groups (housing societies, business groups, student groups) and answer insurance-related queries.
4. Local Networking & Community Events
Offline connections are still strong in India.
- Visit housing societies, small businesses, schools, or offices and conduct short awareness talks.
- Distribute pamphlets at pharmacies, gyms, tuition centers, or near banks.
- Offer free financial literacy sessions in your community.
5. Build Referrals with Small Rewards
Indians love incentives. Encourage your existing customers to refer others.
- Give a thank-you gift (like a diary, pen, or shopping voucher).
- Appreciate them publicly (WhatsApp status shoutouts).
- A simple “refer & earn” plan can multiply your leads quickly.
6. Partner with Local Professionals
Form partnerships with:
- Chartered Accountants (they meet clients during tax season).
- Real Estate Agents (new homeowners often need insurance).
- Doctors or Clinics (where health & life planning discussions happen).
This way, you access pre-qualified, trusted leads without spending on ads.
7. Use Free Digital Platforms (Like PBPartners)
Instead of running ads yourself, join an IRDAI-approved PoSP platform such as PBPartners.
- Get ready-to-sell policies digitally.
- Access digital training and tools for free.
- No office, no website, no big marketing spend needed.
Key takeaways
Life insurance lead generation is full of challenges for agents. However, by adopting new technologies, expanding social media presence, and using a myriad of tactics to generate leads, agents can start to discover lead generation like never before. The key is to continually keep learning, adapt to the changing Indian demographics, and then create strategies based on them. Even though market penetration is low by industry standards, agents can generate leads that convert.
Would you like to join PBPartners, the best PoSP company in India, as a life insurance agent and be a part of facilitating seamless point-of-sale services for our customers?
FAQs
Do life insurance agents make money when they generate a lead?
A lead generates money for an agent only when the lead turns into a client who ends up buying a life insurance policy. The agent earns a commission based on the life insurance policy sold to the client.
Which is the best method of generating leads in life insurance?
The best way to get life insurance leads depends on the market, niche, and competition levels. Sometimes the online methods will work better, while at other times the face-to-face methods will do wonders.
What type of information is part of a life insurance lead?
Some types of information in a lead are demographic particulars, contact details, and the life insurance coverage type they are interested in. A lead may also include health details.
What are company life insurance leads?
A company life insurance lead is provided by the insurance company. It is recommended only for new agents who are learning how to sell insurance. An insurance company offering leads is used to attract new agents to work for them.